Frequently Asked Questions |
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| Do you accept credit cards? |
| Yes, only available with orders. |
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| Do you install cat doors over the weekend or after hours? |
| Hours Monday-Friday 9-5pm, Saturday 9-3pm |
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| I don't live in Auckland, how do I get my catdoor that I have ordered installed? |
| We have recommended installers throughout New Zealand. |
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| Do you intall into wood? |
| Yes, our qualified glazier, will fit into all wooden doors and walls. |
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| I have a catdoor and need it installed. Can I pay using my credit card |
| No. However, if you would like to pay by internet banking, please advise us prior to installation. |
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| We are moving house shortly. Are you able to remove our current cat door and install in our new place? |
| Yes |
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| Are you also able to replace the glass in the current home? |
| Yes |
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| Does the 3 year door warrenty cover installation as well? |
| No. This only covers the manufacturers warrenty. |
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| What does your customers have to say about your service? |
Thanks to all for putting in the cat door.
One cat is already half use it, preferring the butler service to gain entry, the cats will some learn. Thanks for a professional and timely job done very well.
Regards John & Paula |
The Cat Door Company (NZ) Ltd © 2011